if you only listen to one podcast this week listen to this
edgecast’s Conn Ó Muíneacháin interviewing
Michael Byrne on The Customer Experience
if you are in a business, run a business, or care how employees don’t communicate with each other, you have to hear this. for the record i was on the DART when I heard this, and I have reason to be as excited as the two chaps in the podcast, as im on the inside looking out, and if you were hearing what I’m hearing, you couldn’t but be excited…
did i say its Conn’s first podcast in english, he waited to podcast 231 to do the berla.
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